Californians are getting older. The number of state residents over 60 grew from 1.6 million in 1950 to 4.7 million in 2000. By 2020, nearly 20 percent of California’s population is expected to be 60 or older. By 2050, that number is expected to be 25 percent. Many senior citizens end up in nursing homes, residential care facilities for the elderly, or assisted living facilities. In many cases, a senior citizen must go outside the long-term care system for help with a complaint. The Ombudsman Program can help resolve complaints and advocate for facility improvements.
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