Helen Rippier Wheeler, pen136@dslextreme.com
Thursday June 05, 2014 - 05:25:00 PM
There are too many questionnaires and surveys. Furthermore, I question the validity and reliability of most of them. I try to keep off of mailing lists. A questionnaire is a form containing a set of questions, especially one addressed to a statistically significant number of subjects as a way of gathering information for a survey. A survey is a gathering of a sample of data or opinions considered to be representative of a whole.
In April 2014 I received an undated Dear Medicare Beneficiary letter informing me that “In a few days, you will receive a questionnaire in the mail called the “Medicare Provider Satisfaction Survey. …The Centers for Medicare & Medicaid Services (CMS) is the federal agency that administers the Medicare program … The questionnaire…asks about your experiences with health care in the last 6 months. … thinking about your experiences with a named doctor or other health care provider. Your name was selected at random by CMS from among Medicare enrollees. …You help is voluntary…” Sounds OK, if not great.
The questionnaire has arrived. Clearly, its creation and interpretation have been generated by a vendor, the Center for the Study of Services, with whom Medicare has contracted. According to its website, the Center was founded in 1974 as a nonprofit corporation. Its location is a PO Box in Manchester, Connecticut. It appears to [sell?] “offer economical ‘off-the-shelf’ reports as well as customized reporting tools developed in collaboration with you to meet the needs of your target audience.”
-more-